Tradie3D privacy
The short version
We collect what we need to build your preview site and to answer you. We do not sell it and we do not give it to anyone to advertise to you. It is stored with Cloudflare. Ask us to delete it and we will.
What we collect
When you ask for a free preview of your site
Step 1 is sent to us when you tap Next:
- your business name
- your trade, and what your business does if you pick Other
- your main suburb
- your email, which is where we send the link to your preview site
Step 2 is optional. Skip what you do not have:
- whether you are on Google already, and your Google profile link or name
- your logo and photos of your work
- anything you write under "Anything else we should know?"
- one extra file, if you add one
With your request we also keep:
- the date and time
- a note of how you found us. That is the website that linked you here and the page you landed on, plus any ad or campaign tag in the link.
- a scrambled code made from your internet address (IP). It stops one connection flooding the form. We never store the address itself.
When you email us
Whatever is in your email. It stays in our mailbox so we can answer you and look back at it.
What we use it for
To build your preview site and email you the link. To follow up about that preview site and answer your questions. If you give us your Google profile, we use the photos and reviews on it to build your site. We do not add you to a newsletter and we do not make sales calls. Tell us to stop following up and we stop.
Where it is stored
Your request and your files are stored with Cloudflare, the company that also delivers this website. Cloudflare keeps data on servers in many countries, so your details may be stored outside Australia. The files you upload are stored privately. They have no public address and search engines cannot find them. The photos you choose to send are used on your preview site, which is a web page we email you the link to.
Who we share it with
We do not sell your details and we do not give them to anyone to advertise to you. A few companies handle them for us so the service can run. Cloudflare stores your request and delivers the site. To build your site we also use software tools from other companies. We give them only what the job needs.
We would hand information to an authority only if the law made us.
Fonts from Google
This site loads its fonts from Google Fonts, so your browser connects to Google and Google sees your internet address and basic details about your browser. We send Google nothing else. Google explains what it does with font requests here.
What stays in your browser
What you type in the form is saved in your browser's own storage on your device, so you do not have to type it again if you close the page. The note of how you found us is kept there too. None of it reaches us until you tap Next. Clear your browser data and it is gone.
We do not use cookies to track you. Cloudflare may set a security cookie to tell people from bots.
How long we keep it
For as long as we need it to build your preview site and deal with your request, and for as long as you are a customer. Ask us to delete it sooner and we will.
Your choices
Email hello@tradie3d.com.au from the address you used. You can ask to see what we hold about you. You can ask us to fix it or delete it. We do it within 30 days and it costs you nothing.
If something goes wrong
Everything travels over an encrypted connection. Your request and your files are not public: reading them needs an access key that only we hold. If your details are ever exposed in a way that could harm you, we tell you as soon as we know.
Complaints
If you think we have mishandled your details, email us and we answer in writing. If you are not happy with our answer, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.
Changes to this page
If we change this page, we change the date at the top. If the change matters to you, we email you.